Privacy Policy

Last updated: March 2026

1. Introduction

This Privacy Policy describes how Flight Nurse (flightnurse.pro) collects, uses, and protects your information. By using our service, you consent to the practices described in this policy.

2. Information We Collect

• Email address — collected for authentication via magic link sign-in.
• Shipping address — collected for book order fulfillment.
• Payment information — processed securely by Stripe. We do not store your credit card data on our servers.
• AI mentor conversation logs — stored to provide conversation continuity and multi-turn context within the AI study companion.

3. How We Use Your Information

• Order fulfillment and shipping
• Authentication and account access
• AI mentor service (conversation context)
• Customer support
• Service improvement

4. Third-Party Services

We use the following third-party services to operate Flight Nurse:

• Stripe (payment processing) — stripe.com/privacy
• Lulu Direct (book printing and fulfillment) — lulu.com/privacy
• Resend (transactional email) — resend.com/legal/privacy-policy
• Anthropic (AI processing for mentor) — anthropic.com/privacy

5. AI Conversations

Conversations with the AI study companion are logged to provide multi-turn context and improve the service. AI responses are generated by Anthropic's Claude. Per Anthropic's API terms, API inputs and outputs are not used to train their models.

6. Data Retention

• Shipping addresses are retained for order history.
• AI conversations are retained for service continuity.
• Sessions expire after 7 days.
• Authentication tokens expire after 15 minutes.

7. Data Sharing

We do not sell your personal data. Data is shared only with the third-party services listed above, solely for the purpose of delivering our services to you.

8. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at the address below.

9. Security

We use encryption in transit (HTTPS), secure session management, and industry-standard practices to protect your data. While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to protect your personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the service after any changes constitutes acceptance of the revised policy.

11. Contact

If you have questions about this Privacy Policy, please contact us at privacy@flightnurse.pro.